The service everything else is built on
Non-emergency medical transportation across Virginia
A ride that treats the appointment as seriously as you do
NEMT is transportation for people who do not need an ambulance but do need more than a rideshare. Jomia Med Transport picks up at the door, assists to the vehicle and stays with the plan until the return trip is finished.
02Why this ride matters
What non-emergency medical transportation actually means
Non-emergency medical transportation, usually shortened to NEMT, covers every scheduled trip where health is the reason for the journey. Dialysis three mornings a week. A cardiology follow-up. A discharge home after a two-night stay. The medical need is real, but there is no siren, no stretcher and no emergency room at the other end.
That gap is where most transportation falls apart. Family members burn vacation days. Rideshare drivers cancel when they see a walker. Public transit adds two transfers to a fifteen-minute trip. Jomia Med Transport exists to make the scheduled medical ride the most predictable part of the day.
Every trip is booked in advance with a confirmed pickup window, a named destination and a plan for the way back. Drivers are briefed on mobility needs before they arrive, so nobody has to explain a wheelchair or an oxygen concentrator on the curb.
03Who it is for
Who rides with us most often
Older adults living independently
Seniors who no longer drive but still manage their own calendars and want to keep their appointments without asking a neighbor.
Patients in ongoing treatment
Recurring dialysis, infusion, wound care or physical therapy schedules that need the same reliability every week.
Adults recovering from surgery
Riders who are steady enough to go home but should not be driving or walking long distances through a parking garage.
Care coordinators and family caregivers
People arranging transportation on someone else's behalf who need a single number to call and a clear confirmation.
04The Jomia experience
What travelling with Jomia actually feels like
Door-to-door, not curb-to-curb
The trip begins at the front door and ends inside the destination entrance. Nobody is left standing in a parking lot looking for the right building.
Scheduled around medical time
Pickups are built backwards from check-in time, with buffer for traffic on I-95 and the Prince William Parkway.
One point of contact
Call or email Jomia directly. You speak with the people who actually arrange the ride, not a national dispatch queue.
05How it works
Four steps between the phone call and the front door
- 1
01
Share the appointment
Tell us the date, check-in time, address and how much assistance the rider needs.
- 2
02
We confirm the plan
You receive a pickup window and confirmation of vehicle type before the day of the trip.
- 3
03
Pickup and transport
The driver arrives early, assists to the vehicle and secures the rider before moving.
- 4
04
Return when ready
Return trips are scheduled or arranged by call once the appointment finishes.
06Care and company
A ride that treats the person, not just the destination
Vehicles are cleaned between trips, climate controlled before the rider steps in, and quiet by default. Drivers introduce themselves by name, confirm the destination out loud and never rush a transfer.
Assistance from the door to the vehicle and back again
Seat belts and mobility equipment secured before departure
Companion seating available on request
Wheelchair accessible and ambulatory vehicle options
Advance scheduling for recurring weekly treatment
If an appointment runs long, the plan adjusts. Nobody is charged for the clock while a doctor is running behind, and nobody is left waiting outside because a schedule moved.
(571) 580-3193
Section 07 · Door to door
Non-Emergency Medical Transportation handled by people who wait, walk beside you and drive you home again
08What you get
Included with non-emergency medical transportation
Predictable
Confirmed pickup windows instead of an app that reassigns your driver twice.
Assisted
Physical help with doors, steps, walkers and wheelchairs is part of the service.
Local
Based in Woodbridge and routed daily through Northern Virginia's medical corridors.
Repeatable
Standing schedules for treatment that happens two or three times a week.
09Related services
Rides that often go together
10Where we drive
Non-Emergency Medical Transportation across Virginia, from a base in Woodbridge
Jomia operates out of Woodbridge and drives daily through the Virginia medical corridors. If your pickup address or destination sits further out in Virginia, call and we will confirm availability honestly before you rely on it.
Questions, answered
Non-Emergency Medical Transportation: questions we hear in Woodbridge
An ambulance is for emergencies and carries clinical staff and equipment. NEMT is scheduled transportation for people who are medically stable but need assistance, mobility support or simply a safe, reliable ride to a health-related destination.
As early as you can. Booking at least 24 to 48 hours ahead gives the best chance of matching your exact pickup time, and recurring treatment schedules can be arranged weeks in advance. Call (571) 580-3193 for shorter notice and we will tell you honestly what is available.
Yes. A companion seat is usually available at no extra charge. Mention it when you book so the right vehicle is assigned, especially if the rider uses a wheelchair.
No. Jomia Med Transport provides transportation and physical assistance such as help with doors, steps and mobility equipment. We do not provide clinical care, medication administration or monitoring. If a rider needs clinical support in transit, an ambulance service is the correct choice.
For short visits such as a lab draw or an injection, wait-and-return can often be arranged. For longer appointments it is usually better to schedule a return pickup, and you can call when the visit finishes.
Jomia is based in Woodbridge and works throughout Northern Virginia, including Prince William and Fairfax County communities. For destinations further out in Virginia, contact us with the address and we will confirm availability before you rely on it.
Often yes, when the rider is calm in a vehicle and a caregiver has briefed us on what helps. Tell us at booking what the rider responds well to, and whether a family member will travel with them.
Ready when you are
Let's get your non-emergency medical transportation covered
Tell us the details of your ride and we'll help you plan the transportation you need.